Brought to you by Seabreeze kitesurfing school and Shanti Vibe Yoga Healing

We strive to create an intimate community atmosphere during your stay, and we only accommodate a limited number of guests. The following conditions have been designed to ensure our Ocean Healing Retreat runs smoothly.

1. Booking Procedure

• On making a booking with us, you must accept the terms of these Booking Conditions.
• If the booking is made 5 or more weeks in advance of the departure date a deposit payment is required on booking in order to secure your place. Your deposit options are: ▪ A non-refundable 25% deposit might be paid to secure a place; ▪ The final payment is due no later than 4 weeks before the first day you are due to arrive on the retreat.
  If the final payment is not paid in time, we reserve the right to cancel your place, retain your payments and apply the Cancellation Charges set out in Paragraph 3.
• Where a deposit or part payment has been paid, a final request will be sent to 4 weeks* before your departure date and payment of the balance of the price of the retreat will become due 3 weeks* prior to your departure date. If the balance of the price of your retreat is not paid within 14 days of sending our invoice, we reserve the right to cancel your place, retain your payments and apply the Cancellation Charges set out in Section 3.
• For bookings made within 4 weeks* of the date of departure, the full payment will become due immediately upon confirmation of the booking. Once payment has been made any subsequent cancellation will incur Cancellation Charges as set out in section 3.
• Your booking is considered definite, and a contract will exist between you and Seabreeze only when an email of confirmation has been sent to you. No contract will exist between us prior to our issuing the confirmation email.

2. Cancellation, amendemnt, or postponement by Seabreeze Kitesurf School

• We reserve the right in any circumstances to cancel your retreat at any time up to 12 weeks before the start date, in which case we will offer a refund in full of all monies paid for your retreat.
• Seabreeze Kitesurf School reserves the right to amend, postpone or reschedule or amend any itinerary items in accordance with operating requirements or circumstances beyond our control. We further reserve the right to restrict you from participating in any scheduled activity if you, in our reasonable opinion, do not have the requisite fitness to participate in the activity, exhibit antisocial behaviour or, are abusive to us or other members of the travelling party. No refund will be provided in those circumstances unless otherwise stated.
• Seabreeze Kitesurf School reserves the right to postpone or cancel the retreat if the minimum number of guests has not been achieved in order to go ahead 4 weeks before the departure date. In this case, we will offer a refund in full of all monies paid for your retreat.

3. Cancellation by you

• You (or any member of your party) may cancel your retreat at any time providing that the cancellation is made by the person submitting the booking form and it is communicated to us in writing. Cancellation will take effect the day such notification is received by us.
• As this incurs administrative costs, we will retain your deposit in all circumstances and will apply cancellation charges up to the maximum shown below, Days before Departure
  Cancellation Fees:
   50 days or more: 50% of your retreat cost (deposit)
   21 to 50 days: 75% of your retreat cost
   20 days or less: 100% of retreat cost
• Please note that your deposit is non-refundable.
• Compensation payments will not apply if payment for your retreat has not been received by the stipulated payment date.
• Compensation will not be paid if the retreat holders is forced to cancel or in any way change your retreat due to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, pandemic, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure.

4. Retreat price and inclusions

• Our retreat prices include accommodation, meals and activities as advertised and all group yoga classes, unless stated differently in your itinerary.
• Our prices exclude transport, travel insurance, optional Sunday Winery lunch, transfers from airports and train stations unless otherwise stated.

5. Our liability to you

• Seabreeze Kitesurfing school and Shanti Vibe Yoga Healing will use our best endeavours to ensure those services will be provided to you with due care and skill, be reasonably fit or for their specified purpose, can be reasonably expected to achieve the desired result and will be provided to you within a reasonable time having regard to the circumstances.
• To the fullest extent permitted by law, you release us from any liability to you for any loss, theft or damage to baggage or property, or for any injury, illness or death whether or not caused by our negligence. We are not liable to you for any loss, theft or damage to baggage or property, or for any injury, illness or death howsoever caused or arising directly or indirectly from accidents, loss, theft or damage to person or property, delays, transport failure, strikes, scheduled or unscheduled maintenance, third parties, wars and uprisings or acts of God or any incidents whatsoever over which we have no control. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times.

6. Indemnity

• You indemnify us from and against any liability, actions, demands, claims, suits, causes of action, proceedings, costs and expenses of whatsoever nature which may be taken or made against or incurred by us in relation to or arising out of your travel arrangements.

7. Complaints

• If you have a problem during your retreat, please inform a member of our team immediately, who will endeavour to put things right. If your complaint cannot be resolved locally, you must advise us in writing immediately on your return.

8. Group conduct

• Guests who are deemed by our retreat host to be acting in a way that
  is inappropriate or in the local environment or towards our retreat teams or other guests will be requested to stop. If the inappropriate conduct continues our retreat host may be ask the guest to leave the retreat. Inappropriate conduct includes verbal abuse, aggressive behaviour and violence, repeatedly disruptive behaviour, consuming excessive alcohol or drugs, sexual harassment, including sexual comments and unwanted touching. It also includes unwelcome behaviour that intimidates, offends or humiliates a person because of a particular personal characteristic such as age, race, gender, disability, religion or sexuality. No refund will be given in this circumstance and all costs for early departure must be met by
  the guest.